| A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number (800) 252-2412. |
Notice of COVID-19 Diagnosis
/in COVID-19 VIRUS NEWSThis Notice is intended to communicate that Golden Palms Rehabilitation and Retirement learned on April 17, 2020, that one of its residents has tested positive for the COVID-19 virus. The resident is no longer present in Golden Palms, and was last in the facility on April 17, 2020.
Updated Information Regarding Visitation
/in COVID-19 VIRUS NEWSOn March 14, 2020, the Centers for Medicare and Medicaid Services advised of a nationwide restriction on visitation in skilled nursing facilities. Until further notice, we will be following this direction.
COVID-19 Virus Information and Update
/in COVID-19 VIRUS NEWSPlease know that we are all fully engaged in taking action to minimize the possible exposure associated with this virus. We thank you for your continuing confidence, and for helping us in our attempts to keep our residents and staff safe.